Legal Notice:

SimpleMobility Services, ("SimpleMobility") based in Coventry West Midlands, is committed to providing high-quality care, mobility and disability service solutions for our valued customers. Our mission is to enhance your mobility experience through innovative and accessible services that cater to diverse needs.
By using our services, you agree to abide by our terms and conditions, which are designed to ensure a safe and reliable experience. We encourage all customers to review these terms thoroughly to understand your rights and responsibilities while utilising our solutions.
Our legal notice covers important information regarding our liability, the use of our website, and the conditions under which our services are offered. It is essential to note that by engaging with SimpleMobility, you accept these terms, which help us maintain a high standard of service and consumer protection.
If you have any questions regarding our legal notice or require further clarification on any aspect of our services, please do not hesitate to contact our customer support team. We are here to assist you and ensure your experience with SimpleMobility is both satisfactory and compliant with our policies.

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Privacy Policy:

Effective Date: 14th March 2025

SimpleMobility Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, and related offerings.

1. Information we collect

We may collect the following types of information:

Personal Information: Name, address, phone number, email, and payment details when you use our services or make a purchase.
Device Information: IP address, browser type, and operating system when you visit our website.
Usage Data: Information about your interactions with our website and services.
Health-Related Information: Only as required for providing mobility, disability, and care equipment services.

2. How we use your information

We use the information we collect for the following purposes:

To provide and manage our services.
To process payments and transactions.
To communicate with you regarding service updates, maintenance schedules, and customer support.
To improve our website and services.
To comply with legal and regulatory requirements.

3. Sharing your information

We do not sell your personal information. However, we may share your information in the following circumstances:

With service providers who assist in our operations (e.g., payment processors, IT support).
When required by law or legal processes.
To protect our rights, property, and safety, or that of others.

4. Data security

We implement appropriate security measures to protect your personal information. However, no data transmission over the internet can be guaranteed as 100% secure.

5. Your rights and choices

You have the right to:

Access, update, or request deletion of your personal information.

Opt-out of marketing communications.

Withdraw consent for certain data processing activities.

6. Cookies and tracking technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage cookie preferences through your browser settings.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SimpleMobility Services
16 Bettman Close, Coventry
info@simplemobility.uk
0800 0096415

SimpleMobility Services

Legal Notice:

Privacy Policy:

Effective Date: 14th March 2025

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